FAQ

Questions and answers

How do I obtain and manage my PO Box™?

To obtain and manage your PO Box™, simply visit our website, navigate to the ‘Services’ section, and follow the intuitive steps for online registration and personalized management of your PO Box™ subscription.

What options exist for late, lost, or no delivery?

In the rare occurrence of late, lost, or non-delivery, our logistics platform provides robust options, including real-time tracking, customer support channels, and a dedicated resolution process to ensure timely and effective solutions for every shipment

Change of address - the basics

For a change of address, log in to your account on our platform, navigate to the ‘Profile’ or ‘Settings’ section, and update your address details. Ensure a seamless transition by notifying our customer support for any ongoing shipments to guarantee accurate and timely delivery to your new location

What is priority mail express?

Priority Mail Express is our premium and expedited shipping service, offering guaranteed overnight delivery to most U.S. addresses. With features such as tracking, insurance, and 7-day-a-week delivery, it provides a swift and reliable option for time-sensitive shipments.

How do I know my mailpiece was delivered?

To verify the delivery status of your mailpiece, utilize our online tracking system by entering the provided tracking number on our website. Receive real-time updates, including confirmation of delivery, ensuring transparency and peace of mind regarding the successful receipt of your shipment.

 

How to calculate my package delivery price?

To calculate your package delivery price, visit our website and use our user-friendly online shipping calculator. Input the package dimensions, weight, destination, and preferred service level to receive instant and accurate pricing quotes tailored to your specific shipment requirements

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CONTACT MANAGER

Contact managers for more questions

Michael Smith

IT Consultant
Direct: +15 9780 1365
Mobile: +15 9255 2811

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Simon Bond

Regional Consultant
Direct: +15 9780 1365
Mobile: +15 9255 2811

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